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Rovo Walking Technology
Introducing the Rotai AI Robotic Massage Chair, a groundbreaking advancement in relaxation technology. This is the first massage chair in the world to incorporate AI Rovo Walking Technology, offering an experience beyond traditional massage. With this innovative technology, you can enjoy not only a soothing massage but also unique sensations such as a cycling experience and sky-walking. This cutting-edge chair sets a new standard in the industry, blending advanced features with exceptional comfort to elevate your wellness routine to new heights.
10 Years Warranty
Rotai is dedicated to ensuring your satisfaction and comfort with every massage chair purchase. Every new Rotai massage chair comes with a comprehensive 10-year warranty, covering all parts and services. This warranty is designed to provide you with peace of mind, knowing that your investment is protected against unexpected repairs or issues.
Rest assured, your Rotai massage chair is built to last, and our warranty support team is always available to assist you throughout your ownership.
Full-Body Airbags
With 76 full-body airbags, enjoy a precisely tailored massage that applies even pressure to key areas such as the shoulders, back, waist, hands, buttocks, legs, and feet. Each airbag is strategically placed to ensure thorough and balanced kneading, providing a complete and effective massage experience.
Strong Stretch: Enhance Flexibility
Experience the benefits of strong stretching with a flexible guide rail designed to enhance your well-being. This feature offers a full range of movements to ease spinal fatigue and improve flexibility. Enjoy a deep, invigorating stretch that targets key areas, helping to release stress and rejuvenate both body and mind. The yoga-inspired massage and vitality stretching provide a holistic approach to relaxation, ensuring a thorough and effective way to unwind and promote overall health.
6D Human-Like Double Mechanism
Experience the 6D Plus Dual-Core Technology, designed to deliver a top-notch massage. This feature uses two roller systems working together to mimic the touch of two skilled masseurs. The dual-core mechanism provides precise and effective kneading for your back, ensuring that every part is attended to with care. Enjoy a massage that feels like it’s tailored just for you, offering both comfort and relief.
Tri-Sole Reflex Roller System:
Advanced Foot Massage
The Tri-Sole Reflex Roller System takes foot massages to the next level with its innovative design. This feature includes a foot massage chamber with a triple roller system that extends up to 17.5 cm, making it suitable for various foot sizes. It delivers a deep, precise massage targeting key areas of the feet. Complemented by airbags, this system ensures a thorough and effective massage, offering a complete and satisfying foot therapy experience.
Voice Control & HiFi Surround Sound
Enjoy a truly immersive relaxation experience with advanced voice control and HiFi surround sound. The chair features intuitive voice command capabilities, allowing you to manage settings hands-free. An 8-inch touchscreen complements this with easy access to controls. High-fidelity speakers on both sides deliver rich, clear audio, enhancing your relaxation while you enjoy seamless connectivity via Bluetooth.
Accurate and Effective Massage
Experience the benefits of precise movements, engineered to deliver an accurate and effective massage. This feature ensures that each movement is meticulously calculated to follow the contours of your body, targeting specific areas with exact precision. The result is a thorough, well-coordinated massage that addresses your individual needs for optimal comfort and relief.
Targets Deep Pain Points
Designed to address deep pain points with precision, this feature focuses on key areas of discomfort to provide targeted relief. By applying controlled, comfortable strokes, it effectively reaches and alleviates persistent tension and soreness, ensuring a thorough and satisfying massage experience.
Feature | Description |
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Rovo Walking Technology | Advanced massage technology for enhanced movement and relaxation. |
Warranty | 10 Years |
Product Video | Youtube Link |
Intelligent Voice Control | Hands-free control via voice commands. |
Full Body Airbags | 76 airbags for comprehensive full-body massage including shoulders, back, waist, and legs. |
Leg & Foot Protections | Protective features for legs and feet during the massage. |
Strong Stretch | Includes hamstring, buttocks, and rotational stretches. |
Deep Pain Point Relief | Targeted 80MM strokes for deep pain relief. |
4 Zone Anti-Pinch Protection | Prevents pinching in four critical areas: lower legs, armrests, back cover, and seat frame. |
Precise Movement | Millimeter-level movement for accurate massage trajectories. |
Leg & Foot Therapy | Specialized therapy for legs and feet. |
Hip Relief | 200MM targeted movement for strengthening waist and hips. |
Adaptable Guide Rail | Adjusts to different body shapes and sizes. |
Thai Stretching | Zero pressure curve lying for deep Thai stretching. |
Reclining Angle | Adjustable reclining position for personalized comfort. |
Additional Features
Feature | Description |
---|---|
Voice Control | Offline voice control for convenience. |
Bluetooth Speaker | HIFI surround sound with Bluetooth connectivity for audio. |
Anti-Pinch Safety | Smart Anti-Pinch Technology for enhanced safety. |
Twin Touch Massage | Double roller mechanism emulates the touch of two masseurs for deep relaxation. |
Tri-Sole Reflex Roller | Foot massage system with triple rollers for precise foot therapy. |
Program Variety | 20 auto programs plus manual and custom options, including meditation and targeted relief. |
6D Human-Like Mechanism | Long track massage covering neck to hamstrings with Rovo™ technology. |
Heat Therapy | Heat function for legs and lumbar area. |
Wall Hugging Design | Space-saving design allows placement close to the wall. |
Quick Access Buttons | Controls embedded in the armrest for easy access. |
Specifications
Specification | Details |
---|---|
Upright Dimensions | 1725 x 860 x 1250 mm |
Reclined Dimensions | 2000 x 860 x 925 mm |
Distance from Wall | 7 cm |
Power Voltage | 220V |
Rated Frequency | 60Hz |
Power Consumption | 270W |
Recommended Height Range | 150 to 210 cm |
Weight Capacity | 130 kg |
Chair Weight | 148 kg |
Shipping Dimensions | 3 boxes: Main Chair (1610 x 850 x 880 mm), Armrest (1215 x 440 x 665 mm), Legrests (630 x 600 x 640 mm) |
Shipping Weight | 181 kg |
Controller | Wired touch screen tablet with touch controls on armrest |
Safety Features | Child safety, legrest safety sensor, overheating protection, surge protection. |
Effective Date: 14/12/2023
Thank you for choosing ROTAI as your partner in achieving total wellness. To ensure transparency and clarity, we have outlined our Warranty and Service policies below.
ROTAI STANDARD WARRANTY POLICY
At Rotai, we are confident in the quality and durability of our products. That is why we offer a 10-years warranty that covers all mechanical issues, such as free parts replacement within 10 years of purchase. No hidden fees, no hassle, no worries.
We value our customers and we want to ensure that you are satisfied with your purchase. Whether you need a new battery, a new screen, or a new keyboard, we will replace it for you at no extra cost.
Our warranty is one of the best in the industry and it shows how much we care about our products and our customers. With Rotai, you can enjoy peace of mind and a great user experience.
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Coverage Duration:
- Massage Chair: 10 years from the date of purchase or delivery, whichever is later.
- Massage Accessories: 1 year from the date of purchase or delivery, whichever is later.
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Coverage Details:
- Free parts replacement within 10 years of purchase.
- The warranty covers manufacturing defects.
- Excludes tampering, misuse, unauthorized maintenance, and specific components (e.g., product battery,leather, accessories).
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Chargeable Services:
- Certain services and parts may be chargeable if warranty terms are not met or supporting documents are incomplete.
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Repair or Replacement:
- ROTAI has the option to repair or replace a defective product.
- If replaced, the original warranty is terminated, and the replaced product becomes ROTAI's property.
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Limitations:
- The warranty is not transferable, and ROTAI is not liable for damages beyond the purchase price.
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Service Process:
- Customers may send their ROTAI product to any ROTAI Outlet during operating hours.
- Delivery charges apply for collection/return/delivery of defective products.
LIMITATIONS AND EXCLUSIONS OF WARRANTY
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Invalidation of Warranty:
- Invalidated if the product serial number is tampered with or evidence of commercial use is found.
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Exclusions from Coverage:
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Liability Limitations:
- ROTAI is not liable for indirect damages or losses beyond the product's purchase price.
- Exclusions cover cosmetic damage, wear and tear, general maintenance, and more.
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Contact Information:
- Customers should contact customer service at info@rotaiuae.com for service maintenance appointments.
Customer Interaction Guideline:
- While serving customers is our priority, we value our staff's well-being.
- Mutual respect is appreciated, and we reserve the right to refuse service to abusive customers.
Thank you for your understanding and cooperation. We are committed to providing you with quality products and services.
Last updated: 2:29 PM Tuesday, 19 November 2024
We understand that sometimes a purchase might not meet your expectations, and we aim to make the return, refund, and exchange process as clear and easy as possible. Below are the details of our policy for both online and in-store purchases.
1. Return Policy
We offer a 15-day return policy from the date you receive your item. To qualify for a return, the item must meet the following conditions:
- The product must be unused and in the same condition as it was when received.
- The product must be in its original packaging with all original tags and labels intact.
- You must have the original receipt or proof of purchase.
To initiate a return, please contact our customer support team at support@rotai.ae with your order details. Once the return request is received, our team will guide you through the process.
2. Damages and Issues
Upon receiving your order, please inspect it carefully. If any items are damaged, defective, or if you have received an incorrect product, please notify us immediately. We will assess the issue and take appropriate action, which may include providing a replacement, repair, or full refund.
Please note that claims related to damages or wrong items must be made within 48 hours of receiving your package.
3. Exchanges
We offer a one-time exchange for items that meet the following criteria:
- The item must be in the same condition as received, unused, and in its original packaging.
- Exchanges are allowed for items of equal value or a higher-priced item, for which you will need to pay the price difference.
If the exchanged item does not meet your expectations, you have the option to return it under our standard return policy. Please note that exchanges are subject to product availability.
4. Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, we will process the refund to your original payment method within 10 business days.
Please be aware that your bank or credit card provider may take additional time to process and post the refund to your account. If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at support@rotai.ae.
5. Bank Charges
In the event of a refund, any transaction fees charged by the bank or payment provider at the time of purchase will be deducted from the refund amount. These fees are based on the policies of the bank or payment service and can vary. You will be responsible for any charges related to the refund that are charged by your bank or credit card provider.
6. Refunds for Installment Plan Purchases
If you purchased your item through an installment plan, such as Tabby, Cashew, or other "Buy Now, Pay Later" services, please note that a 7% transaction fee will be applied to the refund amount. This fee covers administrative costs and transaction charges from the payment provider.
For refunds processed through installment plans, we recommend contacting the payment provider directly for any specific terms that may apply.
7. Non-Refundable Items
Certain items are exempt from being returned or refunded. These include:
- Items that have been opened, used, or damaged after delivery.
- Custom-made or personalized products.
- Gift cards or items marked as non-returnable.
Please check the product page carefully for specific return conditions before making your purchase.
8. Process for Returning Items
To ensure that your return is processed smoothly, please follow these steps:
- Contact our customer support team at support@rotai.ae with your order details.
- You will be provided with a return authorization number and instructions on how to return the item.
- Pack the item securely in its original packaging, including all accessories, manuals, and tags.
- Ship the item back to us, using a trackable shipping service. You are responsible for the cost of return shipping unless the return is due to our error (e.g., defective item or wrong product).
Please note that we are not responsible for items lost or damaged in transit, so we recommend using a shipping service with tracking and insurance.
9. Cancellations
If you wish to cancel an order, please contact us immediately at support@rotai.ae. Cancellations can only be processed if the order has not yet been shipped. If the item has already been shipped, the return policy will apply.
10. Shipping Fees
Shipping charges are non-refundable. If you receive a refund for a returned item, the shipping fee you paid at checkout will be deducted from your total refund amount unless the return is due to an error on our part.
11. Late or Missing Refunds
If you have not received a refund yet and it has been more than 10 business days since it was processed, please first check with your bank or credit card provider. If there is no update, please contact us at support@rotai.ae so we can further investigate.
12. Changes to the Return & Refund Policy
We may update our Return & Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date at the top of the page will be revised. Please review the policy periodically for updates.