La-Z-Boy Forum Manual Wall Recliner

At a Glance

• Handcrafted in North America
• Perfect for Tall scale (5'10" to 6'2")
• Contemporary style with laid-back luxury
• Handsomely accented with decorative stitching

Last updated: Friday, 27 September 2024

At Rotai, we are committed to ensuring the highest quality and durability of La-Z-Boy recliners sold through our website. The warranty coverage is provided in accordance with La-Z-Boy’s approved warranty clauses and offers protection against manufacturing defects. Please review the detailed warranty terms below:

1. 10-Year Limited Warranty on Recliner Mechanism

This warranty covers the recliner’s mechanism for a period of 10 years from the date of purchase. It applies to any defects in the mechanical parts, including the reclining function and other moving parts. This warranty does not cover damage caused by misuse, improper handling, or accidents.

2. 2-Year Warranty on Electrical Motors and Components

All electrical motors and related components are covered under a 2-year warranty. This includes motors responsible for power reclining, headrest, and lumbar functions. Defects or malfunctions occurring within this period will be repaired or replaced. Electrical failures due to power surges or improper usage are not covered under this warranty.

3. 2-Year Warranty on Padding and Foam

The padding and foam components of the recliner are protected by a 2-year warranty. This warranty covers issues such as foam collapse, flattening, or defects in the cushioning. It does not apply to normal wear and tear or damage caused by excessive weight or improper usage.

4. 1-Year Warranty on Standard Fabric

La-Z-Boy recliners with standard fabric upholstery are covered under a 1-year warranty. This warranty addresses fabric defects such as fraying, stitching issues, or material flaws. However, stains, fading due to sunlight, or damage caused by improper cleaning methods are not included.

5. 3-Year Warranty on i-Clean Fabric

For recliners covered with i-Clean fabric, a 3-year warranty is provided. This warranty covers defects in the i-Clean material, such as fabric deterioration, stitching problems, or material quality issues. Like standard fabric, damage from misuse, staining, or inappropriate cleaning is excluded.

6. 3-Year Warranty on the Unibody Frame

The unibody frame, which provides the structural integrity of the recliner, is covered for 3 years. The warranty covers defects in the frame's craftsmanship, such as splitting or cracking. Damage from misuse, excessive force, or accidental damage is not covered.

7. 1-Year Warranty on Leather

For La-Z-Boy recliners upholstered with leather, a 1-year warranty is applicable. This covers leather defects, such as premature cracking or stitching issues. However, natural wear and tear, fading from direct sunlight, or damage caused by improper cleaning are not covered.

General Warranty Conditions

• The warranty is strictly applicable to manufacturing defects. Defects or damages caused by accidents, misuse, negligence, improper maintenance, or non-domestic use (such as commercial settings) are not covered.
• The warranty is valid only for products used for personal, family, or household purposes.
• Proof of purchase is required to claim the warranty.
• Warranty repairs or replacements will be performed at the discretion of Rotai or La-Z-Boy-approved service centers.
• The warranty is non-transferable and applies only to the original purchaser.

If you have any questions about the warranty or need to make a claim, please contact our customer service team at +971-42732866 or email support@rotai.ae for assistance.

If you're not fully satisfied with your La-Z-Boy purchase, you may return or exchange the product within 3 days of delivery. The item must be unused, in its original packaging, and in the same condition as received. La-Z-Boy reserves the right to inspect the product prior to accepting the return.

La-Z-Boy products include a 10-year limited warranty. If you receive a defective item covered by this warranty, La-Z-Boy will provide repair services at no additional cost.